About Us
 Joan Tremblay
Since 1995 Joan Tremblay has inspired over 1000 audiences to create better customer service, improve their attitudes, performance and develop better working relationships. She designs and customizes programs for each group.
Joan is a Master Trainer in Communication Skills, a Trainer of NLP - Neuro Linguistic Programming, and a certified NLP Performance Management Coach.
 Ed McLoughlin
Ed McLoughlin has over 25 years of experience in sales and marketing with Fortune 500 companies. He consults with management and has presented programs in Customer Service, Communication, and Leadership.
Ed has an MBA in Organizational Behavior. He is an NLP Trainer, and a Performance Management Coach. Ed is currently on the Board of ASTD.
Partial Client List
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City of Los Angeles
LADWP
District of Columbia DOT
City of Glendale
City Of Burbank
City Of Hermosa Beach
City of Huntington Beach
City of Culver City
City of Westminster
County Of Orange
LACERA - LA Co. Empl. Ret. Assoc.
L.A. Housing Authority
Irvine Ranch Water District
Sacramento Dept. of Health
Fresno Utilities
Santa Clara County Assessors
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US Air Force
US Navy
VA Hospitals
USC
UCLA
University of Texas
Cal. State Univ. Los Angeles Cal. State Fullerton
Cal. State Univ. Bakersfield
Utah State University
New York City High Schools
Los Alamos Labs
USDA
EAC Employers Advisory Council
Confederated Tribes
Navajo Nations
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McDonalds
Coors
Honda
Blue Shield
So. California Edison
EZ-Lube
BF Goodrich
Motorola
Dolby Labs
Lucent Technologies
REMAX Gold Coast Escrow
Countrywide Mortgage
GE Capital Mortgage
Arthur Andersen Accounting
BNSF Railroad-Burlington Northern Santa Fe
Boys & Girls Clubs of America
ASTD
Delta Dental
Sony Pictures
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to name just a few...
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