Introduction to Supervision

Understand the shift in thinking that must happen to be successful in management
Don’t let the blind lead the blind
Learn about and assess inner strengths and weaknesses. A supervisor can’t lead others where you haven’t been
Ignite the spirit that can increase everyone’s commitment to do the right thing and be the best
Power tips help handle real-life situations and develop the first-class management skills that are the key to a productive and informed workplace
Be informed and be sensitive to cultural diversity with employees

Outcomes

Establish productive environments

Managing upwards, sideways, and downward

Reduce organizational in-fighting

Alleviate negativity and commun-ication breakdown in the workplace causing conflicts and confusion

Avoid unhealthy conflict

Set appropriate boundaries for behavior and discipline

Develop flexibility

Learn to "lead" people instead of trying to “manage" people

Learn critical listening and feedback skills

Create positive and productive time management habits

Develop better critical decision-making, problem solving, and human interaction skills

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